Terms of Sale

1. All items in our catalogue are in mint condition and boxed, unless otherwise stated. Due to the nature of mass production it is not uncommon that models have minor cosmetic imperfections or paint blemishes
2. If you submit your order on-line, you'll get an immediate acknowledgement in your electronic mailbox to let you know that we have received your order. If you choose fax or mail we'll either fax back, or send a confirmation in the mail or by e-mail within 24 hours.
3. The cost of packing and shipping will automatically be added to your order when you checkout.
4. We are using the currency Euro (). Our currency convertor helps you find out your order value in other currencies. This is updated every day and gives you an accurate estimate of the value of the Euro against other currencies
5. We use a Secure Server to protect your credit card information. That means that once encrypted no-one can see your credit card information.
6. Your country may charge you taxes or fees over which we have no control. If you decide not to pay these taxes when your parcel arrives, then you remain responsible to us for the charges we have made on your credit card. Shipping costs are not refundable. The value of the goods is, but only if and when they are returned to us in mint and boxed condition.
7. We do our best to dispatch your parcels within 48 hours of having received your order. As soon as your parcel is shipped we'll send you a confirmation by e-mail so that you know your models are on their way. If they do not arrive or you receive damaged goods, please let us know by e-mail or fax. We will reply with help on how you should proceed.
8. We want you to be happy with the models of your choice. If you are not, just return them within ten days carefully packed with original wrappings and in mint and saleable condition, for exchange, credit or refund. Shipping fee is not refundable.