Terms of Sale

1. All items in our catalogue are in mint condition and boxed, unless otherwise stated. Due to the nature of mass production it is not uncommon that models have minor cosmetic imperfections or paint blemishes.
2. If you submit your order on-line, you'll get an immediate acknowledgement in your electronic mailbox to let you know that we have received your order. We also send a personal confirmation within 24 hours.
3. The cost of packing and shipping will automatically be added to your order when you checkout.
4. We are using the currency US Dollar ($). Our currency convertor helps you find out your order value in other currencies. This is updated every day and gives you an accurate estimate of the value of the US Dollar against other currencies
5. We use a Secure Server to protect your credit card information. That means that once encrypted no-one can see your credit card information.
6. Your country may charge you taxes or fees over which we have no control. If you decide not to pay these taxes when your parcel arrives, then you remain responsible to us for the charges we have made on your credit card. Shipping costs are not refundable. The value of the goods is, but only if and when they are returned to us in mint and boxed condition.
7. We do our best to dispatch your parcels within 48 hours of having received your order. As soon as your parcel is shipped we'll send you a confirmation by e-mail so that you know your models are on their way. If they do not arrive or you receive damaged goods, please let us know by e-mail. We will reply with help on how you should proceed.
8. You have the right to cancel your order within 14 days after purchase without giving a reason. You have to return your order carefully packed with original wrappings and in mint and saleable condition, for exchange, credit or refund. Shipping fee is not refundable.
9. Should your order for any reason, have not been delivered within thirty days, you have the right to cancel your order free of charge, unless otherwise agreed.

Privacy Policy


Model Plaza respects the privacy of all of it's users of her website and assures that the personal information provided will be processed confidentially. We use your information to process your order as quickly and easy as possible. For the rest, we will use this information only with your permission.

2. Model Plaza will not sell your personal information and will make them available only to parties that are involved in processing your order. Our employees and the required third parties must respect the confidentiality of your information.
3. If you have any questions about the Privacy Policy of Model Plaza, please contact us. We help you if you need information about your data or if you want to change it. In case our Privacy Policy needs to be changed, you will find the most recent information on this page.